Refund Policy for Grown Kids Apparel
At Grown Kids Apparel, we take pride in delivering quality products that inspire confidence, creativity, and comfort. If you’re not completely satisfied with your purchase, we’re here to help.
Returns
We accept returns within 7 days of delivery for eligible items. To be eligible for a return:
- Items must be unused, unwashed, and in the same condition that you received them.
- All original tags and packaging must be intact.
- Clearance or final sale items are not eligible for return or refund.
- Custom or personalized items are non-returnable unless defective.
To initiate a return, please email us at store+93120921887@shopifyemail.com with your order number and reason for the return.
Refunds
Once we receive and inspect your return:
- We will notify you via email whether your refund has been approved.
- If approved, a refund will be processed to your original method of payment within 5–10 business days.
- Shipping charges are non-refundable unless the return is due to a mistake on our part (e.g., wrong or defective item).
Exchanges
We do not offer direct exchanges at this time. If you need a different size or item, we recommend returning your item and placing a new order once the return is processed.
Damaged or Defective Items
If your order arrives damaged or defective:
- Contact us within 7 days of delivery at [your support email] with photos and a description of the issue.
- We’ll gladly replace the item or issue a refund as appropriate.
Return Shipping
- Customers are responsible for return shipping costs unless the return is due to our error.
- We recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.
Contact Us
For any questions or concerns about your order or this policy, contact us at:
📧 store+93120921887@shopifyemail.com
🌐 http://grownkidsapparel.myshopify.com